Better Procurement

Government Soft Landings

Department of Health and Social Care:

ProCure22 Government Soft Landings (GSL) Process

The term soft landings refers to a strategy designed to make an easy transition from the construction to occupation phases of a project, with the overriding aim of realising optimal operational performance. It's all about narrowing the performance gap between design intent and operational outcomes that can emerge at any stage in a construction project.

Government Soft Landings (GSL) was identified in the Government Construction Strategy of May 2011 and brought together as a formal GSL policy. GSL applies only to central government procurement, and is essentially a set of facilities management-driven requirements for a well-performing building, detailing a set of activities and tasks that should be undertaken on delivery of a project. These are defined and managed by a GSL client sponsor and a project GSL champion. 

GSL has been mandated for all government clients since 2016, under ProCure22 (P22) and Principal Supply Chain Partners (PSCPs) have responded by signing up to delivering GSL for P22 clients. The ongoing maintenance and operational cost of a building during its lifecycle far outweighs the original capital cost of construction, and GSL identifies the need for this to be recognised through early engagement in the design process.


GSL targets outcomes across the three key areas of Social, Economic and Financial (defined within the associated Business Case and GSL Checklists) highlighted within the P22 Pre and Post Occupancy

Evaluation Toolkit.


Supporting documents:


Website disclaimer

The CCLG maintains this website to facilitate the sharing of good practice by members, for others to view and utilise as they deem appropriate, according to their business needs. Users are reminded to carefully consider how they utilise the information found on this website and are advised to seek  appropriate professional advice when in any doubt.