Your duties and responsibilities as a ‘client’
'Clients' have defined duties and responsibilities under the Construction (Design and Management) Regulations 2015. The Health and Safety Executive (HSE) have provided very clear guidance, giving clarity whether you are a domestic or commercial client and a short guide in the form of a leaflet 'Need building work done'.
The information provided via these three links, should help you to understand your role and responsibilities as a client, and help you to set off in the right direction.
Below is a step-by-step guide to how to approach your commercial building project. To illustrate this further, see the following case studies:
Covid-19: Free guidance for domestic clients in how to safely deal with tradespeople in the home.
Steps to take.....
As the client, there are some common issues which, with the right approach, you can watch out for and hopefully avoid.
Ensure you are bringing in the relevant, competent help at the right time.
Be very clear and specific about your requirements
Be realistic about costs
Ensure you allow sufficient time for your works to be carried out safely
Ensure you are clear on any potential risks and hazards which your construction work may cause, and how these are going to be managed
Allow for contingencies in both time and cost
Keep employees and the general public segregated from any hazardous construction activities
Ask for, and take up references from previous clients, remembering that you will get a franker response if you meet with or call them
Be driven by cost alone – ensure you have a full understanding of what each bidder is proposing – look into lower bids to check what they may be failing to include
Commit to engaging contractors before you have all your permissions and building regulations approvals in hand
Engage anyone without being assured they can carry out the work in a safe, timely and quality assured manner